The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises and helps people to survive and rebuild their lives. Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster. At work today in over 40 countries and 22 U.S. cities, we restore safety, dignity and hope to millions who are uprooted and struggling to endure. The IRC leads the way from harm to home.
We are recruiting to fill the position below:
Job Title: IT Assistant
Requisition ID: req19678
Location: Mubi, Adamawa
Sector: Information Technology
Employment Category: Fixed-Term
Employment Type: Full-Time
Open to Expatriates: No
Scope
- The IT Department supports the organization’s work by providing reliable and scalable applications and infrastructure of the IRC’s offices in the US and around the world, including many technologically challenging locations. An integral component of this effort is ensuring that Country Programs have the capacity to implement and support these IT initiatives effectively across the country offices and in the field sites.
- Reporting to the IT Officer the IT Assistant will support the IT Officer in providing desktop support services to end-users, ensure all printers and photocopiers and in good working condition and monitor the office Network infrastructure. This also includes computers and end users’ applications installations, mobile devices configurations, installation and configuration of network printers and other computers peripherals and all aspects of local domain Active Directory management.
- A key aspect of this role is working closely with the IT Officer and Country IT Team to ensure all technology implementations are met.
- Position Holder will be based in Mubi while supporting our Yola Office.
Major Responsibilities
- The IT Assistant will be primarily responsible for providing support for our internal users on the use of their desktops, laptops, and printers. Through our ticketing system, by direct contact and the telephone.
- They will provide users with solutions to questions and issues with their computer hardware and software.
- Hardware Inventory – This position will work our Global Supply Chain department in imaging, distributing and tracking all hardware; also tracking and installing all purchased software
- Preventative Maintenance – Technician will also be responsible for checking on critical systems to ensure there are no interruptions in business continuity and take part in the monthly maintenance “blackout windows”
- Various Projects – Position will need to assist on various IT projects as needed.
- Level I Help Desk Support – Including but not limited to assistance with password resets, account creations, desktop and laptop builds and printer support
- Level II Help Desk Support – Including but not limited to anti-virus assistance, Windows 10 support, Microsoft Office 365 support, general laptop, desktop and printer repair, and light network troubleshooting.
- Enterprise Ticket Management – Work inside our enterprise ticketing system, Service-Now, to provide timely and transparent customer support of all requests.
Qualifications
Education:
- Bachelor’s Degree in Computer Engineering / Science and or equivalent
Technical Skills & Experience:
- At least 1 – 2 years of relevant experience in IT,
- Experience working with the following software: Windows 10 Professional, MS Office 365, Sophos Anti-Virus, Routers, LAN, WAN, VSAT
- Good technical writing/documentation skills
- Must be able to work with limited supervision and exercise independent judgment in problem-solving.
Soft Skills and Competencies:
- Ability to work harmoniously with other staff members in cross-cultural contexts.
- Customer & client-centred and service-oriented mind & attitude, and ability to work under pressure and diligently carry out instructions.
- Proven sense of professional discretion, integrity, and ability to manage situations diplomatically and to effective resolution.
- Good verbal communication and report-writing skills with the ability to convey information effectively in the Country official language – English would be nice to have as an additional working language.
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Language Skills:
- Excellent English and other major Country languages communication skills including speaking, listening, and writing. Knowledge of Hausa will be an added advantage.
Certificates or Licenses:
- ITIL or similar certifications preferred.
Key working relationships
- Position reports to: IT Officer
- Position directly supervises: no staff.
- Indirectly Reports to: IT Manager
- Other internal and/or external contacts:
- Internal: Nill
- External: Vendors.
How to Apply
Interested and qualified candidates should:
Click here to apply
Note
- The IRC and IRC workers must adhere to the values and principles outlined in IRC Way – Standards for Professional Conduct.
- These are Integrity, Service, and Accountability.
- In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity, and Anti-Retaliation
Job Title: Education Officer
Requisition: req19672
Location: Gwoza, Borno
Sector: Education
Employment Category: Regular
Employment Type: Full-Time
Open to Expatriates: No
Job Overview
- The Education Officer will be responsible for the overall management of educational activities in the respective state and LGAs accordingly (either in Borno, Adamawa or Yobe Sate).
- S/he will be responsible for providing technical leadership for all the education activities, including leading and coordinating the non-formal education program and systems support activities at the national and state level.
- The position requires experience with teacher training, policy and practice, designing programs for data collection and analysis, and personnel management.
Major Responsibilities
- Oversee the implementation of all PEACE project activities in one of the assigned states (Borno, Adamawa or Yobe) in both formal and non-formal schools.
- Work in collaboration with the Child Protection Team in the implementation of the project activities, ensuring integration of CP and education in the project.
- Oversee the initial training of learning facilitators, as well as their continuous professional development.
- Monitor progress towards the objectives and intended outputs pertaining to teacher education using routine data, spot checks, observation, and other methodologies.
- Provide regular written and verbal reports on education activities to supervisor.
- Promote the quality of non-formal education activities by setting up quality assurance mechanisms and checks in collaboration with other staff.
- Oversee training, coaching and ongoing support for teachers, tutors and learning facilitators in order to improve instructional practices in literacy, numeracy and social and emotional skills.
- Ensure technical coordination of state-level activities related to teacher education and curriculum development, and obtain support from directorates and local government authorities as needed
- Oversee the selection of learning facilitators (teachers) and tutors for the intervention and contribute to tools for selection such as assessment tools.
Qualifications
- University Degree in Education, Social Sciences or any other relevant field
- At least three years of relevant professional experience with an international or civil society organization, including direct implementation of education programming
- Good computer skills in programs including MS Word, Excel, PowerPoint, and Outlook
- Good leadership skills
- Good administrative skills
- Ability to work under pressure in challenging working and living conditions
- Willingness to travel extensively in northeast Nigeria, including to remote and/or insecure locations.
- At least five years of experience related to teacher professional development.
- Experience working with displaced or otherwise marginalized communities required
- Strong verbal communication skills and effective in representation and liaison with external actors
- Excellent spoken and technical writing ability in English, including report writing
Key Working Relationships
- Position Reports to: Senior Education Officer in the state with dotted line reporting to State Education Manager (Borno state)
- Position directly supervises: NILL
- Indirect Reporting: State Education Manager
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Working Environment:
- The position may require frequent travel to a deep field. A standard office work environment will be applicable for the position. For any field visits, security protocols must be adhered to.
How to Apply
Interested and qualified candidates should:
Click here to apply
Note
- The IRC and IRC workers must adhere to the values and principles outlined in IRC Way – Standards for Professional Conduct.
- These are Integrity, Service, and Accountability.
- In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity, and Anti-Retaliation
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Job Title: Education Officer
Requisition: req19673
Location: Bama, Borno
Sector: Education
Employment Category: Regular
Employment Type: Full-Time
Open to Expatriates: No
Job Overview
- The Education Officer will be responsible for the overall management of educational activities in the respective state and LGAs accordingly (either in Borno, Adamawa or Yobe State).
- S/he will be responsible for providing technical leadership for all the education activities, including leading and coordinating the non-formal education program and systems support activities at the national and state level.
- The position requires experience with teacher training, policy and practice, designing programs for data collection and analysis, and personnel management.
Major Responsibilities
- Oversee the implementation of all PEACE project activities in one of the assigned states (Borno, Adamawa or Yobe) in both formal and non-formal schools.
- Work in collaboration with the Child Protection Team in the implementation of the project activities, ensuring integration of CP and education in the project.
- Oversee the initial training of learning facilitators, as well as their continuous professional development.
- Monitor progress towards the objectives and intended outputs pertaining to teacher education using routine data, spot checks, observation, and other methodologies.
- Provide regular written and verbal reports on education activities to supervisor.
- Promote the quality of non-formal education activities by setting up quality assurance mechanisms and checks in collaboration with other staff.
- Oversee training, coaching and ongoing support for teachers, tutors and learning facilitators in order to improve instructional practices in literacy, numeracy and social and emotional skills.
- Ensure technical coordination of state-level activities related to teacher education and curriculum development, and obtain support from directorates and local government authorities as needed
- Oversee the selection of learning facilitators (teachers) and tutors for the intervention and contribute to tools for selection such as assessment tools.
Qualifications
- University Degree in Education, Social Sciences or any other relevant field
- At least three years of relevant professional experience with an international or civil society organization, including direct implementation of education programming
- Good computer skills in programs including MS Word, Excel, PowerPoint, and Outlook
- Good leadership skills
- Good administrative skills
- Ability to work under pressure in challenging working and living conditions
- Willingness to travel extensively in northeast Nigeria, including to remote and/or insecure locations.
- At least five years of experience related to teacher professional development.
- Experience working with displaced or otherwise marginalized communities required
- Strong verbal communication skills and effective in representation and liaison with external actors
- Excellent spoken and technical writing ability in English, including report writing
Key Working Relationships
- Position Reports to: Senior Education Officer in the state with dotted line reporting to State Education Manager (Borno state)
- Position directly supervises: NILL
- Indirect Reporting: State Education Manager
Working Environment:
- The position may require frequent travel to a deep field. A standard office work environment will be applicable for the position. For any field visits, security protocols must be adhered to.
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How to Apply
Interested and qualified candidates should:
Click here to apply
Note
- The IRC and IRC workers must adhere to the values and principles outlined in IRC Way – Standards for Professional Conduct.
- These are Integrity, Service, and Accountability.
- In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity, and Anti-Retaliation
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