Latest Jobs at MTN Nigeria

It is through the compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.

Applications are invited from interested and qualified candidates to apply for Jobs at MTN Nigeria

Officer – Payroll

Job Specifications:

Full Time
Required Qualifications: BA/BSC/HND
Location: Lagos | Nigeria.
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Job Description:

Coordinate the processing, remittance, reconciliation and reporting of all payroll related statutory liabilities (PAYE, NHF), ensuring MTNN’s compliance with all payroll related tax laws and regulations.
Monitor prompt submission of payroll related inputs and review same for accuracy in terms of claims, allowances, tax relief and deductions.
Administer statutory audit (concerning PAYE, ITF and NHF) process and respond promptly to payroll related queries raised by tax authorities and other regulatory bodies, preparing PAYE audit support data for external auditor’s use.
Run the payroll software ensuring accuracy and completeness of data.
Coordinate the preparation of year-end tax forms (Form A) for both national and expatriate staff and file tax returns in compliance with the guidelines of the statutory authorities.
Prepare monthly reports related to the payroll statutory deduction within MTNN.
Execute salary administration activities including preparation of annual budget of Salary Unit, reviewing salaries journal vouchers, monitoring amortizations and accrual of salaries and reconciliations.
Keep accurate and up to date records of all payroll related payments made to statutory authorities
Register new MTNN staff with the State and Federal Board of Inland Revenue (SBIR, FBIR) and other internal revenue regulatory agencies to avert penalty that may arise.

Qualifications and Requirements:

First degree in Accounting
Fluent in English

Experience:

3 – 7 years’ experience in an area of specialization; with experience working with others
Experience working in a medium organization
Experience in payroll management and tax

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Analyst – NES Service Management

Job Specifications:

Full Time
Required Qualifications: BA/BSC/HND
Location: Lagos | Nigeria.
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Job Description:

Co-ordinate the activities of Service performance resources in the team to the computation of Enterprise customers service availability and flagging/correcting any violation.
Co-ordinate and report change (suspension, termination and reactivation) request implementation of Enterprise customer service and ensure implementation is closed within SLA
Facilitate and drive Enterprise customer services availability reconciliation to minimize penalty payout to enterprise customers
Working with NES Regional Team and managed service vendors to drive service improvement SIP implementation for services that breach SLA
Co-ordinate NES M&S performance reporting to internal stakeholders
Carry out Enterprise services incidents validation, escalate violation and ensure accuracy of the ticketing.
Co-ordinate creation of monitoring dashboards for Enterprise customer services and ensuring status on monitoring dashboard are real time.
Monitoring, reporting and resolving incident on enterprise customers VIP dashboards
Monitoring and reporting auto- ticketing of Enterprise incidents & tickets
Co-ordinate and drive Enterprise customer HQ service redundancy (failover) test for service assurance
Facilitate Enterprise customers database alignment across stakeholders from Enterprise Business to Managed Service vendors.
Co-ordinate acceptance of new services deployed for enterprise customers and customer ensure databases are properly updated.
Aged faults reporting and escalation to stakeholders.
Ensure the service performance resources adhere to organization and departmental policies processes and procedures
Monitoring and escalation of passive issue (repetitive and high impact) to vendor and other stakeholders
Stand-in for the manager service performance from time to time when on leave or other assignments.
Facilitate and drive Enterprise customer services availability to minimize penalty payout to enterprise customers
Partner with Enterprise Business representative to conduct service review with Enterprise customers and ensure Service Improvement Plan is implemented for poor performing services
Co-ordinate change request management and provide relevant information to all stakeholders

Qualification and Requirement:

First degree in Science related discipline
Fluent in English

Experience:

3-7 years of experience which includes;
Minimum of 3 years’ working experience in data processing, data analysis, and data presentation space/field
Proficiency in the use of Microsoft Excel, Power BI, SQL or related database management application and MS Power Point
Good customer and service management experience including stakeholders engagement, measurement and reporting service KPIs, negotiating SLA and associated penalty
Good knowledge of IP and data networks, and performance KPIs

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Accountant – Financial Operations Fixed Asset Accounting

Job Specifications:

Full Time
Required Qualifications: BA/BSC/HND
Location: Lagos | Nigeria.
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Job Description:

Approve projects on project module as well as review CAPEX Steercom pack for correctness of the financials.
Supervise schedules supporting value in Capital Acceptance filling application and ensure records and schedules are sufficient to meet audit/regulatory needs.
Review, interpret and apply fixed assets policies to fixed asset transactions including purchase, valuation, revaluation, accruals and disposal.
Develop, implement and communicate fixed asset processes, policies and procedures to all stakeholders; as well as participate in month end financial procedures.
Review reconciliation of analysis of monthly additions to BTS with asset verification listings before capitalization and all schedules of all movements before updating the register.
Review/reconcile all site pictures of newly integrated sites with planned implementation from NWG, before uploading on the Register.
Analyze/reconcile items on electronic asset movement form and additional assets before updating asset register.
Conduct/evaluate quarterly value audit and reverse logistics analysis.
Schedule all MTNN assets leased to other operators in the group and review movement for compliance with the company’s policy.
Ensure all new assets are properly tagged and setup in the fixed asset register for tracking purposes.
Implement/update all accounting adjustments in the fixed asset register in line with the set accounting standards.
Periodically reconcile and coordinate physical inventory of fixed assets to ensure proper location and existence of all fixed assets.
Review all CAPEX and ensure PPOE is within CAPEX Steercom approved project, budget and board approvals.
Ensure strict compliance of Purchase Requisition to procurement and capitalization PPP’s.
Review aging analysis of CAPEX purchase orders, schedule of CAPEX analysis; reconcile capital commitment report with CPG project and ensure CAPEX Budget/ commitment reconcile with actual.
Provide all information to stakeholders that will aid in the disposals of assets as regards theft and faults on sites and ensure verification of all assets on BTS sites/advise on their status on periodic basis.

Qualification and Requirement:

First degree in any accounting related discipline
A professional accounting qualification (ACA, CPA, ACCA) is mandatory
Fluent in English

Experience:

3 – 7 years’ experience in an area of specialization; with experience working with others
Experience working in a medium organization
Experience in core accounting function
Fixed asset accounting, fixed asset tracking, and general ledger experience is desirable

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Advisor – Regulatory and Statutory Compliance

Job Specifications:

Full Time
Required Qualifications: BA/BSC/HND
Location: Lagos | Nigeria.
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Job Description:

Advise Line Management on possible financial impact across all divisions of regulatory/statutory developments and trends while highlighting potential revenue generation/cost saving opportunities.
Liaise with relevant stakeholders across all MTN Nigeria business divisions to drive compliance with identified regulatory and statutory requirements and obligations.
Assess the adequacy of existing controls to ensure compliance with applicable laws and requirements.
Identify control gaps and recommend compensating controls while also supporting the process owners in the development and implementation.
Implement compliance monitoring activities in line with the company-wide risk-based compliance program and follow-up on agreed mitigation actions and plans to ensure all non-compliance issues are closed.
Assist with scheduled ad hoc compliance reviews and audits of high-risk areas.
Support with activities to create company-wide awareness of regulatory and statutory requirements and the importance of complying with these requirements.
Provide second line assurance to the business through compliance monitoring activities across all business lines, that operations are conducted in accordance with applicable laws and regulations.
Work as part of the larger Risk and Compliance team to implement compliance initiatives and maturity actions in line with the company-wide risk-based compliance program and MTN Group requirements
Liaise with relevant stakeholders and key process owners to obtain evidence of compliance with regulatory and statutory requirements.
Produce high quality monitoring reports and analysis with insights on compliance monitoring activities, outcomes and trends.
Assist with preparing standard and ad-hoc information and data reports to the Group, executive management and other stakeholders as required.
Assist in coordinating day-to-day performance and quality monitoring exercises, implementing effective, proactive, quality processes at the operating level that will positively impact quality and enhance customer satisfactions.
Stay abreast of all relevant compliance and regulatory requirements within the Telecommunications Industry.

Qualification and Requirement:

First degree in any relevant discipline.
Fluent in English

Experience:

3 – 7 years’ experience which includes:
Experience working in a team and good interpersonal skills
Knowledge and experience of best practice compliance and governance frameworks, methodologies and emerging practice, compliance monitoring and risk assessments in the context of the Nigerian and global telecommunications industry.
Experience and understanding of the Nigerian telecommunications industry and regulatory framework
Strong and effective business communication (verbal and writing skills)
Ability to plan and execute numerous complex projects under pressure
Strong analytical skills
Strong knowledge of internal controls is an added advantage
Experience and knowledge of Data Analysis, Research & Risk management would be an advantage

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Coordinator – NES Special Projects

Job Specifications:

Full Time
Required Qualifications: BA/BSC/HND
Location: Lagos | Nigeria.
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Job Description:

Directly manage installation, commissioning and integration of enterprise connectivity projects and other ad hoc projects that may arise from time to time.
Implement project changes and interventions to achieve project outputs as well as generate progress reports on projects, migrations and upgrades.
Ensure project timelines are met and resolve escalated issues affecting Enterprise installations as well as strict adherence to MTNN’s SHE policy.
Manage day-to-day operational aspect of a project and scope, and handover of completed projects to NES operations.
Coordinate related technical activities, the activities of contractors and ensure all project documentation is recorded and available for business use.
Manage project budget and determine appropriate revenue recognition, ensure timely and accurate invoicing, and monitor receivables for project
Liaise with EBU, NES/NWG operations on future strategy of platform, upgrades; and communicate to team.
Coordinate, coach and influence external partners and essential support departments across MTNN’s business units to deliver a seamless pre-sales and post-sales service experience.

Qualification and Requirement:

First degree in Electrical/Electronics/Computer Engineering/Science or any science discipline.
Project Management or Education Certification (PMP, Scrum Agile, etc.) advantageous
Professional Certification desirable in: – IT (Microsoft, ITIL, HP, Nokia etc.), Quality (Six Sigma, etc.)
Fluent in English

Experience:

3-7 years of experience which includes;
Experience working in a medium to large organization
Project implementation experience as a Customer Service Engineer
Experience with ICT network implementation and service deployment

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Manager – Mass Market Segment

Job Specifications:

Full Time
Required Qualifications: Vocational – FSLC – SSCE – NCE – OND – BA/BSC/HND – MBA/MSC/MA – PhD
Location: Lagos | Nigeria.
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Job Description:

Coordinate competition intelligence monitoring and escalations on price floor contravention and non-compliance to industry practices
Monitor and analyze market insights and trends for inputs into new acquisition offers
Formulate consumer marketing strategies and initiatives that will ensure relevant brand positioning and broadened brand appeal to the mass market segment
Conduct research on the market and customers, analyze data/market trends, and use key findings, conclusions and indicated actions from the qualitative/quantitative consumer and customer research to provide recommendations to drive business performance and stay ahead of competition
Review market and internal conditions and contribute to the development of marketing strategies and ensure segment marketing strategies are based on clear value proposition that is aligned to MTN value proposition.
Evaluate new opportunities for expansion and revenue growth and develop creative and innovative approaches to drive sustainable growth in the mass market space.
Continuously identify, review, and monitor demographic profiles of the mass market segment
Provide delivery and performance tracking support to the department and management
Identify opportunities and leverage MTN and mass market segment value propositions to take advantage of such opportunities.
Manage and contribute to the development of communication to drive understanding of value proposition and achieve business objectives.
Initiate relevant advertising/communication concepts in support of the mass market brand building initiatives
Create sustainable, profitable, market volume and value growth for MTN Nigeria through the mass market segment
Manage mass market product lifecycle, number management, mass market specific brands and communication, and consumer promos
Review performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.

Qualification and Requirement:

First Degree in Marketing, Social Sciences, or related discipline.
Experience:

Experience: 6 – 13 years’ experience which includes:
3 years’ experience in an area of specialization and managing products
Experience in Marketing within telecoms or FMCG
Experience in working on web and mobile platforms
A good understanding of systems, networks and mobile applications
Hands-on product management/development experience, including defining, launching, and optimizing product and services
Experience in building differentiated customer value propositions and product value proposition.
Strong analytical and quantitative skills; ability to use data and metrics to back up assumptions, recommendations, and drive actions

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Analyst – Customer Analytics

Job Specifications:

Full Time
Required Qualifications: BA/BSC/HND
Location: Lagos | Nigeria.
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Job Description:

Develop and utilize data collection instruments and methods for the evaluation and quality control of research or operational data
Collect, analyze, interpret, and summarize data in preparation for generation of statistical and analytical reports and provide intelligence that supports decision-making
Coordinate data requests with respect to pre and post return on investment data extraction, data sample for analytics, and other ad-hoc requirements.
Maintain computerized collection and track relevant data and appropriate records of research methods and results.
Utilize specified statistical software to analyze and interpret research data, as appropriate to the individual position.
Extract qualifying data, based on defined campaigns and according to the approved campaign road map as well as manage and update engine room tools.
Provide support to campaign segmentation analyst as required.
Contribute and participate in campaign idea generation meetings and cross functional Customer Lifecycle Management meeting as required
Perform Customer Lifecycle Management data analysis and requests.
Demonstrate broad understanding of Big Data end-to-end ecosystem and dependencies to identify trends in customer dynamics
Liaise with product management managers to understand the data needed to support and monitor product performance

Qualification and Requirement:

First degree in any related discipline
Fluent in English

Experience:

3 – 7 years’ experience in an area of specialization; with experience working with others
Experience working in a medium organization
Experience and working knowledge of data mining/analysis using statistical analytical system (SAS), problem solving and reporting/presentation

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Manager – Youth Platforms

Job Specifications:

Full Time
Required Qualifications: BA/BSC/HND
Location: Lagos | Nigeria.
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Job Description:

Ensure UAT, IAT and Sanity tests of all new features of the platform are performed on both staging and live environments, and sign-off on test reports.
Manage and contribute to the development of communication to drive understanding of value proposition and achieve business objectives.
Handle issues related to the platform to ensure all inquiries, issues, and complaints are handled according to company’s policy and agreements.
Coordinate relevant business units to ensure project objectives are achieved.
Supervise integration of new content on the platform to ensure proper accurate implementation of standard customer journey.
Propose and implement initiatives and features across youth platforms to improve customer experience
Develop and execute platform awareness, engagement, adoption and retention campaign strategies aimed at consistently increasing platform user base, visits and revenue.
Monitor execution of youth and emerging market strategy against specifications.
Develop promotion campaigns to stimulate usage and profitable consumer connections on the platform.
Continuously identify, review and monitor demographic profiles of the youth and teen segment customers.
Regularly track platform metrics to ensure defined KPIs for the platform are being achieved, and provide daily/weekly/monthly/quarterly reports to the business when needed; also proactively identify new platform metrics to be tracked and measured
Use market gap analysis and segmentation data to identify opportunities for additional platform features. Present compelling business cases for new features, demonstrating return on investment.
Synergize with internal and external stakeholders to define and continuously refine the customer journey of the target segment on the platform for optimum user experience.
Review performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.

Qualifications and Requirements:

First Degree in Engineering, Computer Science, Marketing or Social Sciences discipline.
Fluent In English.

Experience:

6 – 13 years’ experience which includes:
Minimum of 2 years managing products
Experience in collaborating with and influencing both internal and external stakeholders
Experience in building differentiated customer value propositions and product value proposition.
Demonstrated project management experience and excellence in driving cross-functional projects with multiple stakeholders
Experience in Marketing within Telecoms, Tech or FMCG
Experience in working on web and mobile platforms

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Analyst – Business Performance and Reporting

Job Specifications:

Full Time
Required Qualifications: BA/BSC/HND
Location: Lagos | Nigeria.
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Job Description:

Produce regular monthly and ad hoc product performance reports, recommending actions to enhance product positioning, sales and profitability
Perform variance analysis on projects within Enterprise Business Division
Incorporate business rules within a financial model to enable the effective evaluation of products
Ensure accurate financial reporting within Enterprise Business Division
Evaluate the impact of various management proposals, provide decision support and manage formal processes to proposal
Assess and advise on estimates for key projects funding and continuing running costs due to the sensitivity of Enterprise Business Opex
Recommend Opex saving initiatives and efficient deployment of resources within the Enterprise Business Division
Provide financial advice, guidance, and analytical support to the departments to ensure negotiated contracts adhere to profitability expectations of MTNN and minimize risk to the business
Perform financial assessments, profitability and pricing analysis pertaining to products and promotional offers
Recommend alternative business case financial scenarios to achieve the most favorable financial return and risk profile for MTNN
Manage the Accrual and Prepayment process and ensure timely reporting to General Ledger unit in Finance
Analyze individual segment forecasts and develop a holistic/total forecast for Enterprise Business in line with the departmental strategy/objectives

Qualification and Requirement:

First degree in business management or finance-related discipline
Fluent in English

Experience:

3 – 7 years’ experience in an area of specialization; with experience working with others
Experience working in a medium-sized organization

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Manager – Sales and Trade Development Kano

Job Specifications:

Full Time
Required Qualifications: BA/BSC/HND – MBA/MSC/MA
Location: Kano | Nigeria.
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Job Description:

Execute the retail strategy in the territory to achieve the objective of retail expansion, dominance, mind share and loyalty in the region.
Identify, create and execute Communal & Goodwill events and sponsorship initiatives in the region to drive affinity and localization of the MTN brand in the region.
Research and provide feedback reports on competitor activity, network quality, peculiar market situations and any issues affecting the marketing of MTNN products in the region
Support the Shareholder return strategy by developing and implementing Sales & Distribution Processes that are aligned to achieving all elements on the business scorecard. (I.e. Grow Market Share, Grow ICT & Data Revenue, Increase EBITDA margins, Assure Revenue, CAPEX Returns Management and Net Subscriber Additions).
Participate in the review of Business Processes (headcount, process optimisation, etc.), to drive efficiency gains to ensure at least 5% reduction in Divisional budget year-on-year.
Serve the Division’s internal customers and provide solutions to improve the customer experience.
Strategic Partnerships with MTNN leadership team to drive awareness on expected behaviors and impact on non-compliance on bottom-line results and company image/reputation.
Drive planned strategy for the successful delivery of MTN Group and MTNN transformation initiatives focusing on Customer centricity, including Perfect 10 Project.
Drive an increase in MTNN’s Net Promoter Score.
Plan and manage supplier relationships with Distribution companies and customer relationships.
Collaborate cross-functionally – NWG, Marketing, Enterprise Solution, CR, in the regional and territorial engine rooms to ensure commercial alignment in achieving the objectives of revenue, profitability & market share in the sub-region.
Network and build solid relationships with internal units and relevant third parties (e.g. strategic investors, technical and finance partners, business consultants etc.) and develop a close working relationship with relevant information sources to provide an integrated service.
Maintain effective working relationships with internal and external suppliers.
Coordinate, coach and influence external partners and essential support departments across MTNN’s business units to deliver a seamless pre-sales and post-sales service experience.
Achieve BTL visibility objectives across all outlet types and categories in the region through the effective planning and execution of merchandising.
Review analysis of regional marketing surveys on current and new product concepts and recommend future product development within the region.
Develop and execute territory-specific trade marketing initiatives to ensure achievement of the business objectives in the region.
Develop and manage profitable and sustainable partnerships to achieve our data device and mobile money objectives in the territory.
Ensure standard look and feel across all MTN retail outlet types in the territory
Ensure effective communication of the MTN brand and proposition at the retail layer of the distribution channel
Assist in establishing and maintaining a consistent corporate image throughout product lines, promotional materials, and events.
Coordinate the presence and relationship of MTNN with stakeholders and policymakers at the Regional levels.
Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape.
Coach and train the team to ensure understanding of the objectives and goals of the department, awareness of set targets/requirements and regularly review their training needs.
Review performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.
Identify training requirements of team members, develop program to address knowledge gaps and implement training interventions for retail participants to ensure adequate knowledge of MTNN products.

Qualification and Requirement:

First degree in any related discipline
Fluent in English
Possession of a Master’s degree may be an advantage

Experience:

6- 13 years’ experience which includes:

Minimum of 3 years experience in an area of specialisation; with experience in supervising/managing others
Experience working in a medium to large organization
marketing management experience within the telecommunications, FMCG’s or ‘new age’ service industry

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Manager – PS Core and IPMPLS Performance

Job Specifications:

Full Time
Required Qualifications: BA/BSC/HND – MBA/MSC/MA
Location: Lagos | Nigeria.
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Job Description:

Develop framework to review network performance and ensure compliance in the following areas:
Interconnect Performance Analysis & Quality assurance
PS Core, IPMPLS and Internet Edge performance analysis and Quality assurance
Study and report the performance of the core network and alert the different units for recommendations on implementing the appropriate solutions.
Ensure PS Core, IPMPLS and Internet Edge Network performance indices are maintained above agreed targets in delivering best in class Customer experience.
Perform routine (Pro-active, Reactive) monitoring, analysis and audit key performance & Quality of Service indicators across the network
Network Performance diagnosis, analysis and evolution trending to proactively drive network quality and forecasting
Ensure tests and procedures are carried out, evaluated and properly understood and ensure product modifications are investigated.
Providing regular independent performance reports to Management, Group and the Regulators indicating actual levels of key Performance Indicators (KPIs)
Provide an internal Network Quality and Audit function allowing independent and objective performance analysis of the network and its impact on the business including commercial promotion/activity impact analysis
Performance and Capacity monitoring/reporting of PS Core, IPMPLS and Internet Edge
Analysis of trend of mobility and session management reports for performance anomalies/exceptions and recommendation for optimal performance.
Coordinate KPI improvement recommendations to ensure timely intervention in the case of perceived degradation on PS Core, IPMPLS and Internet Edge Nodes performance.

Qualification and Requirement:

First degree in Engineering, preferably electrical/electronics
Master’s degree in a relevant discipline added advantage
Fluent in English

Experience:
6 – 13 years’ experience which includes:

5 years’ work experience in PS Core, IPMPLS and Internet Edge planning, optimization or Performance in a mobile network operator environment
3 years’ experience in Performance/quality assurance/planning of PS Core, IPMPLS and Internet Edge
2 years managerial/Supervisorial Experience

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Manager – Sales and Trade Development Jos

Job Specifications:

Full Time
Required Qualifications: BA/BSC/HND
Location: Plateau | Nigeria.
Join this Group to receive Job Alerts on telegram, Click HERE

Job Description:

Execute the retail strategy in the territory to achieve the objective of retail expansion, dominance, mind share and loyalty in the region.
Identify, create and execute Communal & Goodwill events and sponsorship initiatives in the region to drive affinity and localization of the MTN brand in the region.
Research and provide feedback reports on competitor activity, network quality, peculiar market situations and any issues affecting the marketing of MTNN products in the region
Support the Shareholder return strategy by developing and implementing Sales & Distribution Processes that are aligned to achieving all elements on the business scorecard. (I.e. Grow Market Share, Grow ICT & Data Revenue, Increase EBITDA margins, Assure Revenue, CAPEX Returns Management and Net Subscriber Additions).
Participate in the review of Business Processes (headcount, process optimisation, etc.), to drive efficiency gains to ensure at least 5% reduction in Divisional budget year-on-year.
Serve the Division’s internal customers and provide solutions to improve the customer experience.
Strategic Partnerships with MTNN leadership team to drive awareness on expected behaviors and impact on non-compliance on bottom-line results and company image/reputation.
Drive planned strategy for the successful delivery of MTN Group and MTNN transformation initiatives focusing on Customer centricity, including Perfect 10 Project.
Drive an increase in MTNN’s Net Promoter Score.
Plan and manage supplier relationships with Distribution companies and customer relationships.
Collaborate cross-functionally – NWG, Marketing, Enterprise Solution, CR, in the regional and territorial engine rooms to ensure commercial alignment in achieving the objectives of revenue, profitability & market share in the sub-region.
Network and build solid relationships with internal units and relevant third parties (e.g. strategic investors, technical and finance partners, business consultants etc.) and develop a close working relationship with relevant information sources to provide an integrated service.
Maintain effective working relationships with internal and external suppliers.
Coordinate, coach and influence external partners and essential support departments across MTNN’s business units to deliver a seamless pre-sales and post-sales service experience.
Achieve BTL visibility objectives across all outlet types and categories in the region through the effective planning and execution of merchandising.
Review analysis of regional marketing surveys on current and new product concepts and recommend future product development within the region.
Develop and execute territory-specific trade marketing initiatives to ensure achievement of the business objectives in the region.
Develop and manage profitable and sustainable partnerships to achieve our data device and mobile money objectives in the territory.
Ensure standard look and feel across all MTN retail outlet types in the territory
Ensure effective communication of the MTN brand and proposition at the retail layer of the distribution channel
Assist in establishing and maintaining a consistent corporate image throughout product lines, promotional materials, and events.
Coordinate the presence and relationship of MTNN with stakeholders and policymakers at the Regional levels.
Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape.
Coach and train the team to ensure understanding of the objectives and goals of the department, awareness of set targets/requirements and regularly review their training needs.
Review performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.
Identify training requirements of team members, develop program to address knowledge gaps and implement training interventions for retail participants to ensure adequate knowledge of MTNN products.

Qualification and Requirement:

First degree in any related discipline
Fluent in English
Possession of a Master’s degree may be an advantage

Experience:

6- 13 years’ experience which includes:

Minimum of 3 years experience in an area of specialisation; with experience in supervising/managing others
Experience working in a medium to large organization
marketing management experience within the telecommunications, FMCG’s or ‘new age’ service industry

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